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Investigation in CD Projekt opened by Polish Consumer Protection Agency

Things keep heating up for CD Projekt as the Polish Consumer Protection Agency opens an investigation into the game developer’s obligations to Cyberpunk 2077’s player base. UOKiK, a Polish CPA, is specifically investigating CD Projekt’s ability to deliver returns to dissatisfied Cyberpunk 2077 players on last-gen hardware.

Investigation in CD Projekt opened by Polish Consumer Protection Agency
Investigation in CD Projekt opened by Polish Consumer Protection Agency 4

Alright, here we go again. Cyberpunk 2077 launched on December 10, 2020 and shocked players on last-gen hardware with its litany of performance issues on PS4 and Xbox One consoles.  

While it isn’t uncommon for games in the triple-A space to release with bugs and performance issues, CD Projekt’s real fumbles on the business side of things were leadership giving misleading statements on the game’s performance on older hardware shortly before launch and the developer enlisting a six-day weeks crunch policy before launch.

CD Projekt Red
Image courtesy of CD Projekt Red

The former of these two corporate decisions by CDPR leadership has landed the game development company in two pools of legal hot water, the first of which is a class action lawsuit by CD Projekt investors, and the second is this investigation by the Polish Consumer Protection Agency.

According to Game Rant, the Polish CPA’s investigation into CD Projekt may result in significant fines for the game developer, including a possible 10% fine on CD Projekt’s yearly income if the game developer doesn’t satisfactorily make good on their promise to refund dissatisfied Cyberpunk 2077 players on last-gen.

Polish news site reports that Małgorzata Cieloch, spokesman for the Polish Office of Competition and Consumer Protection, has stated that the Polish regulatory body will be specifically looking to ensure that CD Projekt will address performance on last-gen hardware and that the development company makes good on its refund promise.

Cyberpunk screenshot
Image courtesy of CD Projekt Red

Well, it’s starting to feel like only god knows what state Cyberpunk 2077 and CD Projekt will be in the coming year. CD Projekt is essentially legally obligated to make good on promises to its consumer base, and hopefully they can do so in a manner that’s equitable to their employees who actually made the game we were all excited to play.

The first of the major updates for Cyberpunk 2077 will be released this month, as well as another update in February.

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